While face-to-face focus groups remain the gold standard, virtual or web-based focus groups are a popular alternative...

Holding a town hall meeting online is a great way to involve employees from many locations. But you have to make sure...

If you’re trying to lose weight, you know you need to eat less and exercise more. But what do you do if your copy needs...

Employees are restless readers—if you can’t grab their attention in your headline, they will skip your message and move...

The CEO has just led a town hall meeting on the state of the business. She asks you, "How do we know if the meeting was...

With tightening budgets, it's more important than ever to have strong metrics that demonstrate your intranet's...

You know that simpler messages have a better chance of reaching distracted employees. But simplifying complex...

Keeping your intranet fresh is a challenge, especially when budgets get cut and staff is stretched. Why not make the...

Communicators face a variety of challenges in their jobs, but none is more universal than trying to find time to finish...