If your boss asks you to present to the CEO or the board of directors, you’re going to be sure you’re at the top of your...

Last week I joined a meeting with four of my coworkers who were gathered in a conference room at the office. I was the...

Let’s start with a persistent issue: Far too many internal communication headlines (and their close cousins, subject...

While it’s true that some content will never be interesting (Hello, org. announcements), most of what you create can be...

New employees are like a sponge ready to soak up everything that’s thrown at them. And the first few days and weeks —...

If you’ve read my book, you know that I believe a successful town hall requires planning. You need to set objectives...

A year or so ago, when we first pivoted from in-person employee meetings to virtual events, we used whichever tech...

A few days ago, I led a writing workshop for a group of internal communicators. The best part for me was how easily my...

As internal communicators launch new digital platforms and apps, we’re hearing a refrain, “Now what?” Two events are...