Hey, I get it: The past year has been tough for everyone. Organizations have had to make hard decisions. But even the...

Recently, one of my clients faced a formidable challenge: rolling out Zoom to more than 100,000 employees in just a few...

Last week I was collaborating with a client about how to increase employee participation during town halls. I had...

Hello again. Welcome to the second issue of my bi-weekly note to friends and colleagues. This time around, here’s one...

Hi, there. I’m happy to debut my new biweekly letter (well, email) to friends and colleagues. The concept is simple: to...

Something interesting happened to internal communicators during the early months of the pandemic: demand for their work...

Like many mothers at the start of the school year, I asked myself: How am I going to do this? With three young kids...

Alison Davis and I recently facilitated a workshop for the IABC Heritage Region and we ran out of time to answer all the...

Alison Davis and I recently facilitated a workshop for the IABC Heritage Region and we ran out of time to answer all the...