While it’s true that some content will never be interesting (Hello, org. announcements), most of what you create can be...

New employees are like a sponge ready to soak up everything that’s thrown at them. And the first few days and weeks —...

If you’ve read my book, you know that I believe a successful town hall requires planning. You need to set objectives...

A year or so ago, when we first pivoted from in-person employee meetings to virtual events, we used whichever tech...

A few days ago, I led a writing workshop for a group of internal communicators. The best part for me was how easily my...

As internal communicators launch new digital platforms and apps, we’re hearing a refrain, “Now what?” Two events are...