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If you need ideas on how to get your message across, do this: Read Made to Stick by Chip Heath and Dan Heath. And if you...

Authored Article

When it comes to morale, all of the news seems to be bad. Seventy two percent of companies reduced their work forces in...

Authored Article

In response to the growth of Facebook, Twitter and other social networking sites, companies are now establishing...

Tip

Video is a powerful visual tool that can help you break through overload and engage your audience. But we know what you...

Authored Article

PHOENIX—Drawing from real-world examples and best practices from clients, consultant Alison Davis on Oct. 6, 2009...

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We're fans of focus groups because we know how valuable candid employee feedback can be. But we're not surprised when...

Authored Article

If your company operates globally—or is exploring the possibility of expanding into new markets—you need to know how to...

Tip

It's hard to keep your intranet fresh when it takes days—or even weeks—to track down leads, draft articles and get...

Authored Article

Ask an employee to define the word "ethics," and you'll likely receive an accurate answer: "A set of principles or rules...

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“Invest in this book. Your boss will wonder how you got so smart overnight!”

Becky Healy

Agency Communications Manager, State Farm Insurance

“Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”

Pete Birle

Communications professional/author