Whenever I visit Southern California, I try to spend time with my brother and sister-in-law. My sister-in-law Joanne...

Internal communication audits are a big commitment since they typically include more than one research method. So, what...

You’ve made the decision to pause and understand how your employee communication program, or a key component, is...

Target Corp., the retailer known for its big box stores, is going in a new direction. The chain is opening smaller...

The word “audit” usually conjures images of not-so-friendly tax accountants with calculators at the ready. But for...

I’m very glad I don’t work in marketing; it’s a jungle out there. But while marketers are hacking through the heavy...

This week I was lucky enough to spend the day with a team of very cool internal communicators from a large...

During a recent meeting with a client, I was asked, “After we finalize the communication plan, should we stick with it...

You’re too young to remember the origins of employee communication in the mid 20th Century, so I’ll give you a little...