I’ve been coaching a couple of people on their writing, and one thing I’m noticing is how much trouble they’re having...

It seems like everywhere I go, the topic of employee town hall meetings comes up. (Or am I the one who mentions town...

I was in New York City recently speaking at a conference, and, since I needed to grab a quick lunch, I was delighted to...

As you may know, I love this expression: “Perfect is the enemy of good.” Too often, in organizations and in life, we’re...

I spent a lot of time over the weekend trying to clean out the messy overloaded closet that is my email. And, ironically...

You may know that I’m a recovering English major, always fighting my addiction to anything literary. That’s why this...

Is it possible to be too transparent? In an era where candor is revered and people expect 24/7 access to every type of...

Last night I dreamt about Elvis Presley, the young, beautiful Elvis—before the pills, pork barbecue and polyester...

I am fascinated by books that explore what motivates people—because I seek insights that will help me communicate more...