As a communicator, it’s your mission to provide useful, relevant information to employees. But ask employees about their...

Meetings have been on my mind this week. I recently attended a large meeting (which I didn’t organize) that wasn’t...

We’re in the midst of Employee Town Hall Season, when leaders invite employees to spend an hour or so reflecting on past...

After working with smart, dedicated commmunicators all these years, I’m convinced that we all have the potential to be...

What’s holding you back from becoming the rock star of the employee communication profession? You know you have the...

I'm a big fan of Procter & Gamble. I like many of P&G’s products and I also admire the way the company approaches...

One issue that comes up everytime we talk about change is the role of leaders. It's critical for leaders to "carry the...

I often speak to groups about how to work successfully with leaders, especially how to influence senior executives. I...

If you need further proof that visuals have become the dominant form of communication in today’s world, consider this...