When it comes to change communication, leaders need help motivating their team members—especially when the going gets tough. That’s where change champions come in.
Change champions are advocates selected from across the company. Their role is to become knowledgeable about the change and to share that knowledge with fellow employees in their parts of the organization.
There are three ways change champions can help your initiative succeed. They can:
Hold change workshops.
Invite managers to workshops to get them on board. When leaders involve managers in the change process, managers will be ready to support the change and answer employees’ questions.
Help leaders facilitate exercises that encourage managers to solve challenges together. Why? Because that enlists managers to participate in the change.
Organize a social media discussion.
Set a date and time for leaders to interact with employees in a scheduled session on your internal social media platform.
Plan a series of coffee chats with small groups of employees (12 or fewer).
Coffee chats provide a casual atmosphere to help employees feel comfortable discussing what’s on their minds. Don’t draft an agenda or design PowerPoint slides. Just let the session be a natural conversation between employees and a leader.
Provide these tips to leaders: