Change communication

During the pandemic, we learned employees turn to their organizations for information and reassurance. And preparation is key to ensure stakeholders stay focused. We’ll develop a comprehensive internal communication crisis plan, customized to meet the unique needs of your organization.

Once a crisis hits, the need for quick, responsive communication grows exponentially. We’re here to help with fast planning and implementation support during every step of the crisis: from the ambiguity of the first few days to keeping employees engaged and resetting priorities after the crisis is over.

The biggest challenge with communicating IT system changes is translating technical jargon so employees understand what’s changing and how it affects them. Whether you’re launching a new IT system or upgrading software, we’ll create a communication strategy that simplifies complex topics, so employees get it.

To ensure a smooth transition during a merger or acquisition, it’s important to communicate with employees at every stage—from announcement through integration. We’ll develop an employee communication plan that explains how the change affects employees, manages communication during the “quiet period” and jump-starts change with motivational “day one” communication.