My colleague David Pitre gives this advice: If you are interested in learning more about employee communication...

My town is conducting a survey to find out which services residents care most about. The state has dramatically cut...

Our IT guru periodically suggests that we clean up our overflowing email inboxes. And that always reminds me that I...

I spend a lot of time thinking about shopping. Not for myself: I like shoes as much as the next gal, but I’m talking...

A few years ago, my colleague Jane Shannon and I wrote a book about HR communication. While we were in the process of...

As you may know, I invest a lot of time learning about marketing, because I find that marketers spend their time trying...

I’ve been coaching a couple of people on their writing, and one thing I’m noticing is how much trouble they’re having...

It seems like everywhere I go, the topic of employee town hall meetings comes up. (Or am I the one who mentions town...

I was in New York City recently speaking at a conference, and, since I needed to grab a quick lunch, I was delighted to...