June 22, 2009 | 3:00 pm

While face-to-face focus groups remain the gold standard, virtual or web-based focus groups are a popular... Read more

July 2, 2009 | 8:57 am

Here's a great blog entry from CopyBlogger on why traditional marketing isn't working. The piece is not only funny (because everything pertaining to Canada is funny) but it's also insightful. And the insights don't just pertain to marketing—they're relevant to... Read more

June 29, 2009 | 2:00 pm

It's mid-year review time, and you need everyone to participate, despite the angst and stress they're feeling right now. How? Here are three ways to communicate so managers and employees... Read more