For some, the term “elevator speech” may bring up thoughts of pushy salespeople making their pitch. In fact, an elevator...

Virtual town hall meetings—especially those conducted with Microsoft Teams and Zoom—can be an effective way to bring...

The next time you create a communication plan, think about articulating your communication principles as part of the...

You’re called to a VP’s office to discuss a new change initiative. After making you wait for five minutes, he calls you...

If you’re like most communicators, the term “communication planning” sends a shudder down your spine. But it doesn’t...

Want to be considered a strategic advisor, not just a skilled tactician? Start by developing and gaining buy-in for an...

When a communication plan reflects the insight and knowledge of key stakeholders, it is more likely to gain the...

Most change communication messages share the same flaw: They’re 99% fact-driven. Messages typically go like this: “We’re...