I spent part of my morning helping a client with a CEO message announcing some tough decisions. Although the CEO is...

Here’s a key reason your recent employee town hall meeting may not have been successful: It was a downer. I don’t mean...

The town hall should have been a stunning success. The CEO was warm, funny and engaging. He spoke in a relaxed way—no...

Our technology guru, Casey Gatti, manages all Davis & Company’s IT needs (and, in his spare time, creates and edits...

Ask employees what they would change about internal commuication and one thing they always mention is search. "The...

You may have noticed that I write a lot about town hall meetings, which are valuable forums for bringing together...

Here’s a type of question you see all the time on employee communication surveys: “Check all that apply.” And here’s...

My favorite Founding Father is Benjamin Franklin, who, in addition to playing a key role in establishing the United...

I’ve been thinking about writing for digital, mobile and other new media. So I not only looked at external media, I also...