We’ve think about videos a lot at Davis & Company; for example, here is a Smart Tips newsletter on the topic. While...

My husband, a professional writer, insists that the hardest type of article to write is the question-and-answer...

I began thinking about headlines last week, when a member of our team asked me to review a concept for an infographic....

Here’s a problem with many surveys: They’re boring. Same format, same questions, same rating scale—although these...

I was working with my colleagues Christine Burri and Kathleen Lota to improve a guide for HR business partners. In...

Almost every communicator I know is trying to reduce word count of emails, intranet content and every other way he/she...

Want to engage employees across your organization regardless of location or work setting? Focus on creating an employee...

Every time I recommend an ideal word count to a client (say, 50 words for email), I get pushback. “Oh, that’s way too...

The other day I toured a manufacturing facility, which is always a thrill for me—I love to see how interesting things...