As soon as I saw the “key message platform,” I knew we were in trouble. The draft was created with the best intentions...

The latest trend on HGTV—tiny houses that range from 150 to 500 square feet—is a great reminder about being efficient...

You know how sometimes you read a book and the advice stays with you, even years later? One of those books for me is Why...

Although it’s been 65 million years since the dinosaurs became extinct, when it comes to communication, it may seem that...

I recently facilitated a workshop about creating better internal communication surveys. A participant asked a great...

If you like everything to be controlled and neat and organized, you’d never pick democracy as your form of government...

I talk to a lot of internal communication professionals. And it’s no surprise that many of us face the same challenge...

Yesterday I received an invitation to participate in a survey about emails from a magazine publisher. “Sure,” I thought...

If I could recommend one thing to improve the value of the content you share with employees, what would I suggest? That...