You’re called to a VP’s office to discuss a new change initiative. After making you wait for five minutes, he calls you...

If you’re like most communicators, the term “communication planning” sends a shudder down your spine. But it doesn’t...

Want to be considered a strategic advisor, not just a skilled tactician? Start by developing and gaining buy-in for an...

When a communication plan reflects the insight and knowledge of key stakeholders, it is more likely to gain the...

Most change communication messages share the same flaw: They’re 99% fact-driven. Messages typically go like this: “We’re...