Take a page from Hollywood and create a “high concept.”Read more
Movies offer an important lesson for creating messages
Get your message across to employees in fewer words with these three Twitter strategies.Read more
Encourage networking, collaboration and fun at your next meeting with these dynamic group exercises.Read more
Group of employees brainstorming in a global meeting
Ditch the slides and create more opportunities for meaningful dialogue with employees.Read more
Town hall activity
The Pittsburgh airport demonstrates why even simple mechanisms matter.Read more
City of Pittsburgh but what happens when communication breaks down?
If you’re trying to get organizational buy-in for a change or initiative, this book is a must.Read more
Employees agreeing understand how to get buy-in
Without a smart scale, the data you get from an employee communication survey can be distorted.Read more
A typical scale; scales are important in employee surveys, too
Authored Article
Busy, information-overloaded employees don't have the time to hack their way through dense, complex HR information...Read more
If you are involved in communication measurement, make sure you test your survey so it doesn’t contain barriers that...Read more
Employee frustrated while taking a bad survey


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“Invest in this book. Your boss will wonder how you got so smart overnight!” 

Becky Healy 
Agency Communications Manager, State Farm Insurance

 “Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”  

Pete Birle 
Communications professional/author