Back in 2000, an article in the Harvard Business Review famously declared “about 70% of all change initiatives fail.”...

I’m not a fan of amusement parks. So, when I found myself at the famous Cedar Point in Sandusky, Ohio, I skipped all 17...

There are two dangerous assumptions you can make about employee communication: #1: What you (or leaders) prefer about...

Perhaps you’re feeling pretty good about the progress you’ve made with employee communication measurement. You’ve...

When an organizational change needs to be communicated, your first thought is likely to be: “We’ll email an announcement...

Our grand working-from-home experiment (Is it still an experiment when we’re approaching one year?) has proven that...

Last year my friend Steve started a new job and faced communication challenges right from the beginning: Team members...