Employees turn to managers first for information about the company or their job. But not all managers are prepared with the knowledge or skills they need to communicate effectively with their teams. We provide support for managers—role definition, training, content and advice—to set them up for success.
Improving face-to-face communication for managers
Georgia-Pacific, one of the world's leading makers of tissue, pulp, paper, packaging and building products, needed to improve managers’ face-to-face communications skills. We developed a customized training program to enhance managers’ abilities. Here’s how we did it:
- Developed a training curriculum with best practices
- Created a participant workbook and facilitator guide
- Conducted train-the-trainer sessions so training could be implemented throughout the organization
RELATED: LEADER & MANAGER COMMUNICATION, MANAGER SUPPORT