When employees have questions about an issue that impacts them, such as a big change, they look to their managers first for answers. That’s why managers need a great set of FAQs (Frequently Asked Questions) to build their knowledge of the topic or issue and help them confidently answer employees’ toughest questions. Our Smart guide will help you:

• Identify great questions on employees’ minds
• Track down the right answers
• Make your FAQs clear and concise
• Get the approvals needed to launch your FAQs