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Monday, January 23, 2012 | ![]() |
Town hall meetings should be a good way to encourage employees to ask questions and offer their viewpoints. But far too often, town halls become nothing more than a long presentation followed by an awkward silence that seems to last forever.
Can you change town halls to encourage participants? Here are five simple, yet effective techniques:
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The usual town hall meeting consists of a series of presentations followed by a short question-and-answer period. |
Bump up the participation level with an agenda that creates participation. Use one-third of the allotted time for presentations and the remaining two-thirds for facilitated dialogue. |
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Most town hall meetings tend to present "the big picture." They are only able to scratch the surface of multiple topics. |
Use your time to cover one topic in depth. By narrowing the focus of your meeting, you'll give employees the opportunity to explore and really think about one issue. |
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Even confident employees find it hard to speak in front of a large group. |
Make it easier for employees by breaking them out into smaller groups. After a brief presentation, give each group an issue to address or a problem to solve. |
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Employees prefer unscripted "real" talk over a heavily edited, planned speech. |
Persuade leaders to use bulleted talking points to stay on track, but to inflect their own voice into the presentation. |
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Employees don't want to look stupid by asking a "dumb question." |
Rather than asking questions that expose their lack of knowledge, invite employees to share information that demonstrates their knowledge. |
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