I’ve spoken many times before about the need for HR and communication professionals to step away from your desk and visit employees in other locations. Only then can you understand how employees really work so you can design programs that meet their needs.
At last week’s IABC Strategic Corporate Communication Leadership Summit, my session was designed to help participants “think outside the box to engage employees.” So naturally I introduced one of my favorite topics: the need to improve town hall meetings.
It’s town hall time again. The big room has been booked, the A/V guys are getting their equipment ready, presentations are being polished. But no matter how prepared you are, you still haven’t solved the toughest challenge of all: encouraging employees to ask questions.