Davis & Company
Great ideas from our clients

November 30, 2008 | 11:00 pm

While we would like to take credit for all the great ideas out there regarding employee communication, our clients deserve praise for their cr... Read more

Insights Blog
How to reach call center employees

December 2, 2008 | 4:38 pm

A client just e-mailed this question: “Are you aware of studies that show how call center employees—most of whom are under 30, female, and have only a couple of years’ experience—want to be communicated with?” Answer: Most of the employees... Read more