Reading The New York Times over the holiday weekend, I came across an article about the troubles facing Design Within Reach, the home-furnishings company dedicated to popularizing modern design.

The company has brought in a new CEO, John Edelman, who starts work today. When he was hired last month, Mr. Edelman visited the company's headquarters in San Francisco. There, he found evidence of the former CEO's "dictatorial" and "extremely mercurial" management style.

Mr. Edelman said he found employees "hand-shy, like a dog that's been hit."

Ouch! And a wonderful description of terrible morale.

Good luck, Mr. Edelman, at turning the company around.

Join for free to access more information
Register today to learn more